Report a Compatibility Issue

If you are having trouble viewing this form, you can email us directly at compatibility-issues@power4laptops.co.uk for an email version.

Please only use this form if you've bought a charger and it isn't compatible with your laptop. Fill out as much information as you can then press the submit button. The information will then be sent to us via e-mail and a member of our support team will e-mail you back as soon as possible.

About You

* First Name

* Surname
* Address

* Where did you buy the item?
* Please enter your e-mail address used when you registered

In the box above please enter the e-mail address used when you registered on the relevant website. Please type the e-mail address carefully as this is the e-mail address we will send a reply to.

If you've bought the item on eBay, please enter your username
* Please enter the title of the charger from eBay, Amazon or Power4Laptops
* Did the plug on the charger fit inside the socket in the laptop ok?
- Yes
- No
If it didn't fit please enter more information. e.g. Was the plug too big, too small etc
* Would you like a Replacement for the correct model, or a Refund?
- Replacement
- Refund

* Required Fields

About Your Laptop

* Laptop Manufacturer

* Laptop Series

In the box above please enter the Laptop series. For example if it's a Toshiba it could be a Satellite, Satellite Pro, Equium etc. If it's HP it could be Compaq, Pavilion, Omnibook etc. If your laptop doesn't have a series you can just leave this box blank.
* Laptop Model Number (from the label underneath)

In the box above please enter the exact model number of your laptop from the label underneath. This is important as some laptops with similar model numbers can take different AC adapters. For example if it's a Toshiba Satellite P25, we would need the exact model from the label underneath e.g P25-S670

* Input Voltage (from the label underneath)

In the box above please enter the Input Voltage of your laptop. You should be able to find this information underneath your laptop and will read something like **V.
* Input Amperage (from the label underneath)

In the box above please enter the Input Amperage (Amps) of your laptop. You should be able to find this information underneath your laptop and will read something like **A.

* Required Fields

About Your Old Charger

Old Charger Model Number

Output Voltage
Output Amperage (Amps)

If there is any other information you think we may need to know about your old charger, enter it here

* Required Fields

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The Webs Largest Supplier Of Laptop Power Adapters

We have the largest & most comprehensive listings of Laptop Adapters anywhere on the web. We have AC Adapters & Car Chargers listed for over 100,000 models of Laptop. Power4laptops prides itself on our fast delivery service. We know how important it is to get your laptop up & running again as soon as possible. Thats why we make sure all our items are posted either the same or the next working day.

Let Us Help You

Do you need help with finding an ac adapter, reporting a faulty ac adapter or reporting a compatibility problem with an adapter. If this is the case please click one of the buttons below and fill in the form related to your problem.

Help finding a charger Report a faulty charger Report a Compatibility Issue

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