Report a Compatibility Issue

In the box above please enter the e-mail address used when you registered on the relevant website. Please type the e-mail address carefully as this is the e-mail address we will send a reply to.

• Yes
• No

• Replacement
• Refund

In the box above please enter the Laptop series. For example if it's a Toshiba it could be a Satellite, Satellite Pro, Equium etc. If it's HP it could be Compaq, Pavilion, Omnibook etc. If your laptop doesn't have a series you can just leave this box blank.

In the box above please enter the exact model number of your laptop from the label underneath. This is important as some laptops with similar model numbers can take different AC adapters. For example if it's a Toshiba Satellite P25, we would need the exact model from the label underneath e.g P25-S670

In the box above please enter the Input Voltage of your laptop. You should be able to find this information underneath your laptop and will read something like **V.

In the box above please enter the Input Amperage (Amps) of your laptop. You should be able to find this information underneath your laptop and will read something like **A.